Study On The Tax Service After The Consolidation Of Local And National Taxes In Gaoyou City

As an important core business of tax work,tax service is the basic work to make taxpayers pay tax honestly according to laws and regulations.In March 2018,the first session of the 13 th National People's Congress voted through the reform plan of the state council,which officially launched the major reform measures of merging and reorganizing state and local tax enforcement agencies.Among them,for gaoyou city,there are some urgent problems in tax service after the implementation of the consolidation of national and local tax authorities in its tax system.These problems include the tax team integration,business personnel tax service efficiency is low,high error rate;On the technical support of tax service system,the "golden tax phase iii" system has frequent problems,and the "Internet + tax" system has not been fully utilized.On the tax service object,the taxpayer experience is poor,the complaint rate is high.The main causes of these problems are the lack of integrated training on local tax operations related to local tax personnel of the country of origin;The technical support is not enough,the innovation USES the advanced tax payment method to be insufficient;Tax service consciousness is not strong,the system design is not perfect.It is suggested to improve the following aspects according to the present situation of tax service after the merger of gaoyou tax bureau,and to strengthen the training and study of the business personnel after the merger.Make full use of Internet technology,integrate the "golden three" system as soon as possible,make it better applicable to the specific requirements of relevant tax service work;At the same time,the overall design system of tax service should be improved and perfected to build a more perfect and perfect tax payment mechanism and procedure for taxpayers,enhance their awareness of tax payment service,and enable them to enjoy orderly,efficient,healthy and convenient tax payment service.This paper has table 2 and 74 references.