Research On Tax Collection And Management Business Process Optimization Of Kaiyuan City Taxation Bureau

As an important component and key link of tax administration,tax collection and management ability is not only an important measure to measure the quality and efficiency of tax administration,but also reflects the effect of tax administration modernization to some extent on the macro level and reflects the comprehensive governance ability of the country.Now for years,with the development of economic,social,and environmental tax and changes,with the requirements of public service reforms such as the construction of a service-oriented government and the optimization of the business environment,and taxpayers demand level unceasing enhancement,the traditional business process of tax collection and administration,and can't meet the requirement of reality,and largely block the improvement of the collection and management quality,and the effect.How to improve the quality and efficiency of tax collection and management and create a modern tax collection and management system in the new era has become an urgent need of tax departments at all levels.To create a modern tax collection and management system,the most important thing is to optimize the tax collection and management process.This paper takes Kaiyuan Taxation Bureau as the research object,introduces the business process optimization theory,and guides the practice of tax collection and management optimization of Kaiyuan Taxation Bureau,hoping to provide certain reference for the reform,innovation and optimization of tax collection and management process of tax authorities.The article first introduces the definition of the business process of tax collection and management,and the importance of business process optimization of tax collection and management in the context of current economic environment and social development.Based on the Business Process Optimization theory and Overall Government theory,take tax collection and management process of Kaiyuan Taxation Bureau as an instance and try.Firstly,the tax collection and management of Kaiyuan City Taxation Bureau will be elaborated,and problems such as irrational organizational structure,unclear division of responsibilities,and low level of informationization in the current process will be pointed out.Then analyze the reasons for the problems from the aspects of organization setup,process design,information construction and personnel quality.At the end of the thesis,a combination of macro and micro is proposed,from the macroand meso levels to strengthen the top-level design,improve judicial guarantees,provide technical support,promote platform upgrades,expand and improve social services and other optimization suggestions to provide institutional and technical guarantees for business process optimization.From the micro level,through standardizing the main business processes,integrating and optimizing the organization,accelerating the construction of information technology,improving the overall quality of tax administration,and optimizing the comprehensive tax administration environment,etc.,and finally establishing a standardized tax collection and management business process to achieve the goal of improving the efficiency of tax collection and administration and tax satisfaction.