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Stydu On The Optimization Of The Performance Evaluation System For Employees Of China Citic Bank Z Branch

Posted on:2021-03-02Degree:MasterType:Thesis
Country:ChinaCandidate:Y Y MaFull Text:PDF
GTID:2439330611489230Subject:Business administration
Abstract/Summary:PDF Full Text Request
As the external competitive environment continues to change,talent advantages are especially important in the development process of banks.How to have sufficient talent reserves and how to improve the professionalism of the team are all related to the performance evaluation system of the bank.Therefore,all banks pay special attention to the performance appraisal work.Doing good performance appraisal for employees can not only improve the efficiency of personnel management,but also improve the competitiveness of financial business.Although many banks have paid attention to and optimized the relevant performance appraisal system,performance appraisal has not played a sufficient role in promoting employees to improve themselves,and the effects of incentives and constraints have not been fully exerted.CITIC Bank's Z branch is in an important period of transformation and development.Due to the unstable changes in my country's financial market and fierce competition in the financial market,the position of the Z branch in the financial market is threatened,and the shortcomings of branch personnel management have become increasingly prominent.Therefore,this article starts from the performance evaluation system of China CITIC Bank's Z branch,provides reference suggestions for the branch's personnel reform through the branch's performance evaluation system,and also provides strong support for the continuous optimization of the Z branch's performance evaluation in the future.This research is carried out on the basis of performance evaluation research at home and abroad.Before the study,a large number of excellent research results are referenced and borrowed.Based on the relevant theory of performance evaluation,the research has consulted domestic and foreign literatures related to this topic.At the same time,the most authentic and effective first-hand information is obtained through questionnaire survey.The overall idea of this research is along the main idea of proposing problems-analyzing problems-solving problems.First,it outlines the basic situation of the Z branch of China CITIC Bank.Second,it analyzes the performance evaluation system of the Z branch and points out the current performance evaluation system.The main problem lies in,and finally put forward improved methods for the problems that arise,using balanced scoring method,KPI assessment method and other methods,combined with the actual situation of the Z branch to formulate a reasonable assessment plan for the optimization of its performance assessment system.The study points out that the main problems with the performance evaluation of employees of CITIC Bank Z Branch are that the performance evaluation indicators are not comprehensive enough,and the weight determination process of each indicator is not scientific and reasonable.During the evaluation process,the participation of employees is not high,and the evaluation subject also lacks The publicity of the assessment work,the notes after the assessment,and they were not well related to the employees' salaries and positions.Based on the problems found,this study uses BSC and KPI in a comprehensive manner,the key performance indicators are included in the category of employee performance assessment system of Z branch.15 experts used Delphi method to determine the specific indicators and weights.In the aspect of optimizing the assessment process,it focuses on the contents of employee performance assessment training,publicity,monitoring and performance counseling.At the same time,it emphasizes the ways and means of enhancing the feedback and application of assessment results.At the same time,from the perspective of personnel,culture,system and other guarantee measures,this article puts forward guarantee suggestions for the smooth implementation of the performance appraisal plan.This research has provide theoretical basis for the selection of performance management methods and the improvement of overall management capabilities of my country's financial enterprises.At the same time,this study is very instructive for Z branch to strengthen employee performance appraisal practice,so that performance appraisal can really contribute to the improvement of Z branch management ability.
Keywords/Search Tags:Commercial bank, performance appraisal, BSC, KPI
PDF Full Text Request
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