Research On Improvement Tax Service Of Tax Bureau In Jining District Of Ulanqab City

As the collection department of government tax revenue,tax authorities have extensive and in-depth contacts and exchanges with the public.Tax service is the basic work of tax authorities.Doing a good job of tax service is the most basic requirement for building a modern tax collection and management layout.As a government law enforcement agency,the grassroots taxation department must strengthen service capacity building,continuously improve service levels,and accelerate the construction of a service-oriented government in China.In order to improve taxpayer tax compliance,further optimize the tax environment,and effectively implement the series of "decentralization of government and optimizing Services"reforms,The Tax Bureau in Jining District of Ulanqab City steadily implemented a series of measures issued by the State Administration of Taxation and the State Administration of Taxation's Inner Mongolia Autonomous Region Taxation Bureau.To ensure the timely implementation of various tax service policies.At the critical moment of the reform of the collection and management system,how to better serve taxpayers and improve the satisfaction of taxpayers has become a question for the Tax Bureau in Jining District of Ulanqab City.Although the Tax Bureau in Jining District of Ulanqab City started from the re-division of institutional functions,optimization of management mode,and strengthening third-party cooperation,it has achieved certain results in tax services,but there are still many shortcomings.The work of taxation services is the focus of work and difficulties in the work of the grassroots tax bureau.This paper takes tax service as the research object,tries to study the theoretical and practical problems of the taxation service improvement of the grassroots tax bureau,and then puts forward reasonable suggestions.This paper is divided into five chapters.The first chapter introduces the research background and research significance of this paper,and plans the research ideas of this paper,which is to find out the problem,analyze the cause,and propose countermeasures against the problem.Through the study of domestic and foreign taxation service related literature,the research methods of this paper are defined,including literature review method,comparative method and field investigation method.The second chapter focuses on the related concepts and theoretical foundations,and explores the new public management theory,customer relationship management theory,and tax compliance theory as the theoretical basis of this paper.The third chapter sorts out the measures and effects of the case bureau in the tax service work,finds out the problems in the tax service work,and deeply analyzes the causes of the problem,that is,the pre-tax propaganda focuses on the light content.In the tax,the training of tax service staff is not in place,the taxpayer's rights protection mechanism after tax is not perfect,and the service concept is always running through the tax service work.The fourth chapter draws on the successful experience gained from foreign and domestic taxpaying services in other cities,that is,attaches importance to tax propaganda,strengthens tax service awareness,attaches importance to taxpayer rights and interests,and integrates tax resources.The fifth chapter elaborates the countermeasures for the tax service improvement of the Tax Bureau in Jining District of Ulanqab City,including strengthening taxation propaganda,improving the working ability of tax service personnel,promoting compliance enforcement and innovative tax service forms.