A Study On The Tax Service Of Beijing Tax Authoruties

Beijing municipal taxation bureau in implementing the CPC central committee and the state council and the state administration of taxation to continue to deepen the reform of the "streamline administration,delegate powers,and improve regulation and services",optimize the environment of doing business at the same time,continues to create the high-quality service brand in the tax system in Beijing,work in "new tax,service" as the theme,implemented a large-scale tax reduction and cut fees,by introducing the information-based tax innovation model,reflects the tax authorities in Beijing professional service advantages.Taking the tax service of tax authorities in Beijing as an example,this paper analyzes the existing problems and their influencing factors from the perspective of taxpayers,and discusses the development direction of tax service of tax authorities in Beijing.Firstly,this paper introduces the background and significance of the research,analyzes and summarizes the research status of tax service at home and abroad,and introduces the relevant concepts involved in the research.According to current situation of tax authorities in Beijing tax service work demand,the tax service environment and service satisfaction was analyzed,and found that the main problems existing in the tax authorities in Beijing tax service,there is a certain understanding of the tax service concept of myth,the tax authority staff can not get the attention it deserves in the process of tax collection and administration,weakening the tax service of public interest leads to the depth and width of the tax service is not enough,the propaganda work does not reach the designated position,etc.In view of these problems,the paper puts forward some suggestions on how to change the service concept,enhance the service awareness,improve the performance appraisal system,strengthen the training of tax cadres,strengthen the taxpayer's participation in public policies and protect the public interests,and intensify the publicity of tax service,so as to further improve the tax awareness of the whole people.Finally,it concludes that in order to better improve tax service,we must establish a good relationship between tax collection and payment,ensure the relatively equal relationship between tax authorities and taxpayers,and formulate highly feasible tax management rules and regulations,so as to protect the fundamental interests of taxpayers while optimizing the tax service system.This paper provides certain practical basis for further improving tax service,which is conducive to improving the construction of tax service system,making tax service not only uniform and comprehensive,but also consistent with specific standardized and professional tax service system,so as to optimize and upgrade tax service.