Study On Upgrading Grassroots Tax Service Level Internet Plus Background

Nowadays,the rapid development of Internet has become an important part of pushing forward the growth of economy and the development of society,which also changes the way of government management quietly.Tax reform has become the most concerned issue for the contemporary tax authority.In the context of "the Internet plus",how to make good use of the high-quality Internet resources to improve the service level is an urgent task lying before us.This thesis focuses on how to improve the service level for the tax authority in terms of both hardware and software in such a context,which also well fits the theme of social development.Starting from the direction of the new public management in the process of our research,we point out the current problems with a definite target and put forward the reasonable solutions combining the advanced ideas of the developed countries and the unique national conditions of our country.Whether domestically or overseas,there are abundant mature theories and methods in the theoretical aspect of tax service and the practical aspect of tax authority.Based on these theories and methods,a local bureau of taxation in Tianjin Binhai New Area is taken as the research object to seek the breakthrough point,application point and supporting point for the combination between the Internet and the tax service work,so as to apply the theories such as new public management and tax compliance to the practice of tax service.In this thesis,the current tax-service status of the local bureau is analyzed via the methods of literature survey,case study,empirical analysis and so on.Meanwhile,the existing problems and their causes have been summarized combined with the data relating to the tax dealt with on the Internet.Considering the combination of the grass-root tax-service work with the Internet has become the main direction of current tax reform,the development of the times put forwards higher requirements for the work of tax authorities.Through analyzing the advanced experiences about applications of the Internet tax service from the tax authorities in America,Japan,Singapore,this thesis offers advices on the optimization of the Internet-plus tax service in the fields of expanding remote service,enhancing abilities of data analysis,improving the operation of the tax software and calibration capabilities,developing tax-service personalized customization for the taxpayers,perfecting the construction of credit system and so on,which makes the Internet-technical popularization have an organic combination with the tax collections to achieve the goal of increasing the tax compliance of taxpayers.