Design And Implementation Of The End-Courier Credit Management System

With the rapid development of e-commerce,the demand for online shopping in people's lives is growing,and along with the rapid development of the logistics industry,people's demand for quality logistics experience is also growing.However,the common phenomenon is that consumers have low choice and right to know about logistics services.The courier who is the terminal of delivery is under great pressure and has very low income.It is difficult for the courier company to treat the courier without stratification.Service and differentiated incentives.In order to promote the benign development of the entire express industry,enhance the end consumer experience,improve the social status and income of the delivery courier,and improve the service quality and benefits of the courier company,a set of industry-recognized courier service star rating system is becoming more and more important.This thesis designs and implements a big data-based end courier credit management system.The system relies on Internet technology and consumer participation.Through service grading,positive incentives and business empowerment,a set of Alibaba Cainiao and courier company jointly launched.Courier capacity assessment and service improvement system.The system mainly includes star rating,star incentive and star energy business,courier to assess service quality through star rating,positive incentive to high quality courier through star incentive,and enhance consumer experience and star rating through star Assessing the data,these three interact to form a positive feedback to promote the benign development of the express delivery industry.In this thesis,detailed functional and non-functional requirements analysis is carried out for each module.Detailed module design is given based on system architecture,business architecture and data model design.Finally,the end courier credit management system is realized based on the Java platform technology stack.After the system is tested by professional system,it runs normally,and each business module can be used normally,which meets the initial requirements.The system finally solved the end of the consumer experience,the increase in courier revenue and the end of the differentiated management of the courier company,and promoted the sound development of the entire logistics industry.