The Design And Implementation Of Intelligent Question Answering System For Taxation

In the past two years,the state has attached importance to and called for the development of artificial intelligence.The State Council issued the article "New Generation Artificial Intelligence Development Plan" in 2017,requiring innovation and integration to promote the integration of artificial intelligence in domestic and multi-disciplinary fields,especially in logistics.Financial,business,home and other industries and fields,promote the application of pilot integration with artificial intelligence innovation,and comprehensively improve the level of industrial intelligence development.In the national economic life and social civilization.taxation plays an important role,and the taxation department,as one of the national economic functional departments,one of its main job responsibilities is the standardized and convenient service provided by taxpayers.Tax advice is an important way for taxpayers to understand tax laws and express their demands,and relying on traditional methods of consultation can no longer meet the needs of taxpayers.The tax-oriented intelligent question answering system intelligently responds to the user's input corpus through existing data,and provides system administrators with tools to quickly manage system data.The main problem is the fuzzy matching of precise questions and answers,and the specific scenes.Round dialogue,identification and invocation of custom services,friendly responses to chattering corpus,etc.In combination with the current government's smart office needs,and considering feasibility and maintainability,different services are divided according to functions.The response engine part is the basis of question-and-answer interaction.The system is based on machine intelligence,information extraction and other artificial intelligence technologies.It uses Word2Vec open source tools and cosine similarity algorithm to perform natural language understanding and input corpus analysis.The system management and interaction part is the ultimate goal of the system,and it is also the main content of this paper.The tax-oriented intelligent question answering system provides the government office personnel with convenient and quick operation for the maintenance and Q&A data collection and analysis of reference data,and provides the function of quick customization of the question and answer robot.The technical framework adopted by the system is SSM.The system is divided into technical layers such as data persistence layer,view display layer and business logic layer to achieve high cohesion and low coupling effect and improve development efficiency.The system is developed using JAVA,using Keycloak single sign-on open source framework control system users,real-time interaction between taxpayers and systems,taxpayers and tax office staff,using Websocket instant messaging technology,and is described in detail in this article.As an application of intelligent question and answer,the tax-oriented intelligent question answering system provides online services for taxpayers after the test is launched,which meets the government's need to deepen reform,change roles and improve service quality,and improve the accuracy of answers and users.Satisfaction,an effective means of improving tax advisory efficiency and reducing tax costs.