Study On The Optimized Management Of Business Process Of P Bank'S Automobile Finance

With the rapid growth of domestic automobile production and sales in recent 20 years,the domestic automobile finance industry has gradually developed.In 2013,Bank P completed the merger and acquisition,restructured the automobile finance department internally,and carried out a series of innovative reforms,which achieved great success.Not only did Bank P become the leader in the domestic automobile financial market,but also brought earth-shaking changes to the entire automobile finance industry.The efficiency and customer experience of automobile financial business process have become the core competitiveness of automobile financial institutions.Through benchmarking method to optimize and reform the original automobile financial business process,it is of great significance to the development of domestic automobile financial business and even personal credit business.Based on the benchmarking theory and the case of the optimization of the automobile finance business process of Bank P,this paper studies and discusses how Bank P improves the timeliness of the automobile finance business process.Through the application of benchmarking method,the paper summarizes the problems that should be paid attention to when benchmarking method is successfully implemented in the business process optimization project,and optimizes the automobile loan business for other domestic financial institutions.The process provides experience and inspiration.This paper focuses on the process optimization management of P Bank's automobile finance business.Firstly,starting from the overview of domestic automobile finance,it finds out the problems of domestic automobile finance business process,and then analyses the internal and external motivations and core competitiveness of P Bank's process optimization work.Then,it carries out detailed business process optimization work of P Bank based on standard targeting method.Finally,the paper evaluates the effect of the process optimization of P Bank's automobile finance business,and analyses the total potential risks of the process optimization and the necessary conditions for the process optimization.