Optimization Of Peformance Appraisal Program For First-level Sub-branch Of A Commercial Bank

In recent years,with the development of the global economy,the access threshold for foreign banks is further relaxed,therefore a large number of foreign banks established in our country;Asset management companies and other non-banking financial institutions carry out cross-industry competition;Internet financial is developing rapidly,while the traditionalhysical network counter business volume decreased significantly;Interbank increasingly fierce competition and the establishment of numerous local commercial,private and new rural financial institutions bring traditional large-scale state-owned banks unprecedented challenges.As for G city where the A commercial bank located at,the establishment of two new rural banks and two local commercial banks in the past five years divided up the local market further,and as for A commercial bank,this traditional state-owned institution,there are obvious deficiencies in the operation rights,product flexibility and service efficiency.Reasonable performance management can become a tool to improve business performance and make incentive system function,and that should be properly set up and use to make it an inevitable means to improve commercial banks' core competitiveness.Thus how to optimize the performance management for urging the first-level sub-branches to lead their staff to improve personal professional competence and performance,reduce the brain drain and improve the overall performance of bank branches is the urgent problem to solve for A commercial bank.How A commercial banks evaluating the performance of first-level sub-branches will be took as a study sample in this paper.Firstly,through studying the theory and tools of current domestic and international performance assessment and using field research,questionnaires and other methods,4 major problems of A bank assessment program were diagnosed and put forward.Secondly,combined with the study of literature about the current performance appraisal methods,and by item analysis of A bank's current assessment,this paper analyzes the necessity and possibility of implementing the balanced scorecard in A bank by combining the original KPI assessment methods,and then puts forward the optimal design of KPI evaluation system based on Balanced Scorecard.The specific system optimization start from the strategic map,through induction and comparison,the KPI two and three assessment indicators based on the four-dimensional Balanced Scorecard selected out,through Analytic Hierarchy Process,weight distribution and refinement of each index calculation method are accomplished,also the optimization of performance assessment implementation,feedback and the use of results in this processes.Finally,cleared specific implementation principles and implementation steps,and provided the assessment program implementation guarantee at the aspects of the system,human resources,communication etc.The problems about the performance assessment that A commercial bank have towards first-level sub-branches are universal for the traditional state-owned banks,through this study,hope problems can be solved that existed in A bank performance assessment,and hope that this optimization program for the existence of similar problems in the bank have a certain reference.