Under the situation of the growing Linkage in the global economy and the financial reform in our country Comprehensively.All kinds of small and medium-sized commercial Banks grew rapidly and the increasingly fierce competition between Banks.This causes the customer manager to become the key human basis for commercial Banks win in the financial market competition.The recruitment and Selection of customer manager smoothly or not largely determines overall customer manager performance is good or bad.It even can affect realization of overall goal of the bank smoothly.The previous way of recruitment and Selection focused on the employee’s external quality such as resume,knowledge,skills,some inner recessive trait be ignored,the results of recruitment and Selection was disappointing.So It need to optimize the current selection mechanism with a new perspective.The customer manager recruitment and Selection of research for the optimization is the strong support of the current bank customer manager selection mechanism based on the competency model,is also an important trend of the frontier research of human resource management theory.Bank of China Xinzhou branch is the research object of this article.The author embarks from the competency model for the customer manager of Bank of China Xinzhou branch and opens up a new direction and concrete standards,and establish perfect customer manager recruitment and Selection system.This article illuminates the related theory of the competency and competency model,as well as competency connotation,denotation and types of the bank customer manager.At the same time,the paper expounds related theory of the Bank customer manager recruitment and Selection,Aimed at the problems of the Bank of China Xinzhou branch existing in the current personnel recruitment and Selection system,especially the main problems existing in recruitment and Selection system.And It analysisese the lack,restraints and etc of Bank customer manager recruitment and Selection.Analysis the situation of Bank customer manager recruitment and Selection of Bank of China Xinzhou branch in this paper.By using the methods of check data and behavioral event interview to explore and selecte customer manager competency model of Bank of China Xinzhou branch.constructed customer manager selection mechanism of Bank of China Xinzhou branch,including the overall plan,the principle and main content of the building.And it applicat in the recruitment and Selection of account manager of Bank of China Xinzhou branch,concluded recruitment and Selection of account manager mechanism based on competency model finally,and the relevant guarantee measures.Eventually it get the following conclusion:The system of recruitment and Selection of Bank of China Xinzhou branch based on competency mode.According to some of necessary deep characters of the applicant required by the account manager of Bank of China Xinzhou branch based on competency model to examine the staff.To find the most suitable applicants for the job.It both to make the function of talents full to play,and can make them get sense of accomplishment.The customer manager competency model according to the market of Bank of China Xinzhou branch is the basis of building customer manager recruitment and Selection system.It can effectively improve the pertinence and the accuracy of selecting.It puts forward the effect evaluation and security which provides the basis for the way of selecting and appointing of after improvement.The determined the competency model and recruitment and Selection mechanism based on competency model can give a certain reference value of the other modules of human resources. |