The Analysis On Operational Risk Of Personal Financing Business Of BCS Bank

With the improvement of living standards,people began to seek the diversity of wealth growth,the bank's financial products gradually become the first choice of the general public.While financial business is growing rapidly,it also faces a number of risks,among the most prominent is the operational risk.Due to the bank staffs are lack of risk awareness,the management of operational risk is relatively backward.This risk has led to frequent financial losses in recent years,which has caused serious economic losses and caused the attention of commercial banks.This paper chooses BCS Bank as the research object,the development of its financial business has increased steadily,but there are still a lot of shortcomings to the risk control,especially for the prevention of operational risk,which does not form the complete management system.The New Basel Capital Accord uses a "three pillar" management system for operational risk,including risk-sensitive minimum capital requirements("first pillar"),a supervisory review process("second pillar")and enhanced disclosure duties("third pillar").On this basis,the management process of the operational risk of financial business is designed according to the path of "Defining Operational Risk-Identifying Operational Risk-Managing Operational Risk".The main factors in the study of the operational risk of financial business include the defects or failures of personnel,procedures,systems and external events,which can not achieve the expected benefits of financial products,so that banks or investors suffer losses.For the identification and management of operational risk,this paper takes the way from the perspective of the whole process,analyzing the operational risks existing in financial business products design,sales and operation stages.Finally,according to the analysis results,combined with operational risk factors,developing appropriate solutions.The analysis of the operational risk of BCS bank financial business is from the perspective of the whole process,that is,the product design stage,the product sales stage and the product operation stage,and analyzes the operational risk points that may exist in the financial management process.In the product design stage,due to the information asymmetry between the bank and the customer,existing inequality of identify risk income,inequality of setting the "advanced termination right",as well as ambiguity on the definition,etc.In the product sales stage,including online and offline two channels,the main risks are online buying channel instability,overstated the actual revenue,deliberately weaken the actual risk,inappropriate risk assessment and so on.In the product operation stage,existing operational risks like lacking of information disclosure,poor management of funds,lacking of after-sales service and other risks.Finally,this paper suggests that BCS Bank should start from the sound operational risk management system in order to avoid the threat of operational risk in the development of personal finance business.We should build the operational risk management framework of financial business,improve the internal control system and establish operational risk loss database.And then from the whole process of financial business,for the aspect of completing financial product design,strengthening sales staff education,optimizing business operations management,put forward specific management measures and countermeasures to promote the development of BCS Bank personal financing business and protect it against the operation risks.