Research On Satisfaction Degree Of Rural Minimum Living Security System In Jiangxi Province

The problem of rural poverty is an important issue about the livelihood of the people.The domestic rural minimum living security system was established in July 2007,as an important part of social security system in our country,acting the significant role in maintaining the minimum standard of living.Nowadays,this system has been developed for eight years,which exposed lots of problems during the operation.How to improve the efdicacy to ensure the system being fully played and adapted for the changing situation of rural poverty is an issue which worthy exploring.The party's eighteen major put forward the goal of constructing a service-oriented government that satisfied people's demand.When evaluating the public service of the relevant policy or system we need to pay more attention to the actual situation and feelings of the public,which become easier to figure out the problems in the policy or system.This paper takes the system of rural residents in Jiangxi province as the investigation policy.By considering the object of serviceto evaluate the system and discuss the problems in the actual operating,which corresponding with the political goals mentioned before.On the basis of summarizing the existing research results,taking the theories of social assistance,public goods,customer orientation and satisfaction model as foundation.Building satisfaction degree of rural minimum living security system model includes some aspects such as perceived quality,low-income residents expectations,low-income residents satisfaction,trust and obey.The perceived quality includes two aspects of policy related factors and process management factors.Then test the reliability and validity of 54 questionnaires in the preliminary survey,and form the formal questionnaire after the result of test being revised.When taking the formal investigation we distribute 600 questionnaires among 6 counties in Jiangxi province which 546 questionnaires were finally collected.According to the collected questionnaires,we use structural equation model to test the rural residents' satisfaction and calculate the result to determine the weights.Research have shown that the perception of rural low-income residents indicate positive influence to the rural poverty.The perceived quality includes related policy and process handling,each path coefficient were 0.632 and 0.815,which explaining the improvement in process handling makes higher increase of satisfaction than related policy.Second,the path coefficient is a little bit high in terms of the related policies such as whether to be defended or confirmed,setting the interval time in secondary application,application with household unit and bundled policy.Third,in the process handling,the higher path coefficient exist in the fairness and efficiency of process selection,which indicates that improve the transparency or compress the procedures of the selection process will make satisfaction increase.Fourth,rural residents satisfaction affects the system of trust and obey,which means the higher satisfaction inducing the higher trust and obey.Fifth,the weights were determined according to the estimation results of structural equation model and the degree of satisfactionin Jiangxi is 67.Based on the results above,we consider taking measures from four aspects to further improve the satisfaction degree of rural minimum living security system in Jiangxi.First stepis to improve the coordination with other social security system.Due to the poverty factors are diverse so the rural residents are more likely to play"reveal out" function.Besides,by developing with precise poverty alleviation can effectively stimulate low-income residents out of poverty.Secondstep is to improve and revise detailed rules for the implementation of rural minimal needs such as set the interval time in secondary application,make apply in household unit,etc.Third step isto improve the cost of illegal protection system to ensure the fairness of the implementation,which be considered from two aspects in policy implementation and violator penalty.Fourth step is to build electronic poverty files through the internet technology to improve the precision.