Analysis And Design Of Telecom Operators' Revenue Auditing System

The telecom service market in China is saturating increasingly. Driven by such factors as the fierce competition, technological development and homogenization of telecommunications products, telecom operators begin to shift their strategy from extensive operation such as price war to fineness operation to meet customers' demands through innovative businesses and services. And thus these operators are confronted with diverse service demands, flexible charge systems, various system platforms, hierarchical application technology and complicated operational management, etc. Besides this, these telecom operators are suffering a loss of huge amounts of revenue. As is revealed according to the report of a research company, the wastage rate of telecom operators' revenue is3%to15%.Under these circumstances, revenue assurance has become one of the key means for telecom operators to broaden sources of income and reduce expenditure to hit the target of profit growth. Revenue auditing, as a major part of revenue assurance, is worthy of particular attention.This essay explores revenue assurance, the loss of revenue, revenue processes and business process, etc. and has detected major risk points, established effective auditing points and an auditing data system in the light of the analysis, comparing, and processing of those audited data.