Research On Consumer Rights Protection In Online Transactions

With the rapid development of network technology,the Internet quickly into all aspects of people's daily life,and gradually become a necessity for people's lives.The Internet has brought out a new way to improve people's daily life.Compared with the traditional way of trading,online trading has its own characteristics and advantages,such as high speed,high efficiency and low cost,network transactions gradually by the majority of consumers,in twenty-first Century to become the mainstream form of trading,occupy a large part of the market share.The vigorous development of online shopping shows the strong purchasing power of Chinese Internet users,and has brought unparalleled technological innovation to market transactions.But have to say that the network is a double-edged sword,in which has many advantages,there are also some disadvantages,so is the Net Ease transactions in the transaction process,will inevitably conflict with the traditional trading rules and laws and regulations.With the rapid development of network transactions today,the protection of consumer rights in network transactions is lack of certain reasons,one of which is this paper focuses on the analysis and exploration of the issue,in addition,and put forward some scientific and applicability of the specific legal advice on how to solve these problems.This paper is divided into four parts except the introduction.The main contents are as follows:The first part is mainly to define the concept of network transactions,and summarizes the characteristics of network transactions.The second part is mainly in the trade of the network consumer rights protection inadequate performance,the specific performance:identification of the current legal system is not perfect,the consumer rights and interests are infringed upon the evidence and facing difficulties,for the jurisdiction of the court is difficult to confirm,the administrative department of weak supervision,and summarizes its reason,mainly is the network trade legislation lag and lack of judicial relief system is not perfect,the lack of effective supervision and other reasons.In the third part,the author summarizes the experience of consumer protection in other developed countries.For example,the United States,the European Union,Germany,Japan,South Korea and other countries in the network of consumer protection legislation,the characteristics and characteristics,and based on China's actual situation,put forward the significance of reference.The fourth part mainly puts forward the legal countermeasures to solve the problem of the protection of consumer rights in network transactions,respectively,from the policy level,the level of consumer,network operators,network service level level and judicial level,market supervision level,respectively,the corresponding measures and proposals are put forward.With the rapid development of the economy in twenty-first Century today,in order to effectively solve the problems and promote the network of consumer rights in network transactions form the healthy and rapid development of sustainable,we must respect the objective development of online shopping based on the law,to seek legal and other institutional measures combined model.For example,the establishment of a sound legal system to protect the legitimate rights and interests of online shopping,online consumer,consumer protection of personal information;to strengthen the government's guidance and supervision of the online shopping environment;the establishment of credit certification system;improve the healthy development of Internet consumer protection awareness and awareness of the rights of ways to guide the network consumption.In reference to foreign advanced technology and experience at the same time,also must proceed from the actual situation,to develop a network in accordance with the actual conditions China consumer rights protection system,so as to promote the sustainable development of economic health China.