Research On The Influence Of Social Support Net On The Turnover Intention Of Changsha Econo Hotel Staff

With the rapid and steady development of economy in China, tourism industry get an opportunity to grow significantly. Lately the number of Econo Hotel increased sharply, due to the blossom of self-service tour and business travel caused by the development of the business. Particularly, some brands of chain Econo Hotels is becoming increasingly popular. As rapid development of the industry is bound to the dramatic increase of talents demand, a rational allocation of staff, high quality and ability, strong stability of the workforce for the sustainable development of Econo Hotel has a very important significance. However, this industry is faced with the problem of staff drain and strong turnover intention. Therefore, how to reduce the staff turnover intention has become an urgent problem to be solved.In the past,most of studies focus on the employee turnover intention, but the research which is from the perspective of employee's Social Support Net is almost blank. This study aim to explore the effect of Social Support Net on turnover intention,with staffs working for Econo Hotels of Changsha city as the objects, followed by constructive suggestions based on the perspective. The form of the idea and the establishment of a research model in this study result from the reference material and the basis of previous researches' achievements. After that, there are five hypotheses put forward in the paper. In addition,the questionnaire of the paper is designed by the combination of self-designed volume table and some relevant domestic scholars' table.The first-hand data was obtained through issuing paper questionnaire and internet electronic questionnaires, using SPSS data analysis software to demonstrate the hypotheses to get the main conclusions of this study and end up with suggestions which are about how to reduce the employee turnover intention in Econo Hotel. The result of the research are as follow: demographic factors of Econo Hotel staff has certain influence on Social Support Net and turnover intention;the Social Support Net of Econo Hotel staff had a significant positive correlation with its four sub-variables,but the degree of close is inconsistency;overall Social Support Net of Econo Hotel staff and its four sub-variables negatively related to turnover intention, but the degree of close is inconsistency;the Social Support Net of Econo Hotel staff and its four subvariables is helpful for the prediction of the turnover Intention.According to the current situation of Social Support Net,turnover intention and practical research, the paper put forward the following methods to reduce the turnover intention by enhance the Social Support Net of Econo Hotel staff: paying more attention to the differences of demographic factors, training the ability to use Social Support Net of the staff; implementing personalized management according to the demographic factors on turnover intention of employees; measuring Social SupportNet status of staff regularly, paying attention to the real needs of employees;strengthening the interpersonal atmosphere in organizations and interpersonal network;concerning about the economic and emotional factors to help employees solve practical difficulties.