Performance Measurement Review Of Non-profit Sport Organization In Western

Little consensus has emerged about how organizational performance should be defined and measured. Most studies have used traditional approaches to give their own perspective about organizational performance and effectiveness, but none have recently tried to encompass these different views into one unified model. However, the definition of non-profit sport organizations(NPSO) has reached an agreement. Non-profit sport organizations(NPSO),which do not run for profit, include three major types: mass sports organizations, sports civil non-enterprise units and sports foundations. With the success of Beijing Olympics and sports policy from the Eighteenth Party Congress, non-profit sport organizations(NPSO) are developing increasingly. Therefore its performance measurement is becoming important as well.Through a large number of domestic and foreign scholars research results on organizational performance, this present paper reviews the development of non-profit sports organizations performance. Then Chelladurai's systems view of organizations is used to integrate the dimensions of organizational performance highlighted by previous studies on non-profit sport organizations(NPSO). These organizational performance dimensions are highlighted and categorized into macro-dimensions(e.g. financial resources acquisition, size,internal atmosphere, organizational operating, financial independence, achieving elite sport success and mass sport participation). Relationships between these macro-dimensions are analyzed. A multidimensional framework is developed which gives an overview of which dimensions constitute organizational performance in NPSO and of how to measure them and distributes them among the different elements of the systems view model of Chelladurai:input, throughput, output, feedback and perceptions of stakeholders. Further research directions and management implications are discussed.