The 19 th Party Congress made specific plans for deepening institutional and administrative system reforms,and put forward clear requirements : "The overall consideration should be given to the establishment of various institutions,the scientific deployment of party and government departments,and the establishment of institutional powers and clear responsibilities.Transforming government functions and deepening simplification the power of decentralization,innovation in supervision,the enhancement of government credibility and execution,and the building of a service-oriented government that is satisfactory to the people." This gives an important academic task,through drawing lessons from the new public service theory that has emerged in the West in recent years,to construct the government response theory that accords with the national conditions of our country,which is conducive to breaking the restriction of China’s traditional bureaucratic regulations and promotes the government’s transformation from a regulatory type to a service-oriented one.With the widespread use of the Internet,public awareness of participation in the Internet has continued to increase.When an incident is revealed on the Internet,the majority of Internet users gather in the network and express their opinions through various means such as posting,forwarding microblog,and WeChat circle of friends.In the face of the numerous and complex interest appeals and query queries of netizens,if the government fails to respond in a timely,the incident will be spread quickly and Internet public events will form gradually,which requires the government to continuously improve its response awareness and capabilities.Due to the influence of traditional bureaucratic thoughts,the lack of awareness and ability of Chinese government staff to respond,and there are phenomena such as negative attitude and perfunctory in the response process,which will affect the reliability and validity of the government’s management of public affairs.How to deal with the diverse interests of the netizens,improve the government’s ability to respond to the network public events,and ensure the orderly participation of the citizens,which has become an important task to maintain the government’s credibility and build a service-oriented government.This paper is divided into six parts: the first part mainly introduces the research background and significance of this thesis,domestic and foreign research review ongovernment response and network public events,and innovation and deficiencies of this paper.The second part mainly analyzes the relevant theories of government response in the network public events,introduces the connotation and type of network public events and government responses,the outbreak factors and evolution phases of network public events,and related theories are introduced.The third part mainly analyzes the current situation of the government’s response to network public events,the achievements of the government’s response in the network public events,and then analyzes the cases.The fourth part mainly analyzes the problems and reasons of the government response in the network public events.The fifth part mainly introduces the solutions to the government’s response to the public events on the Internet. |