Research On Upgrade Of Service Outsourcing Enterprise And Influencing Factors

Nowadays, with the trend of industrial economy turning to service economy, global service industry is developing rapidly. In the report of the Party 18 th, to speed up the transformation of the mode of economic development, we must use new and high technology. To improve the transformation and upgrade of industry, service industry will play a significant role in which. So the upgrade of service outsourcing enterprises has importantly theoretical and realistic meaning in time of new technology, pattern and opportunity.In the paper, firstly, the author built a theoretical framework for upgrade of service outsourcing enterprises based on theories such as global value chain of upgrading, service outsourcing, regional economics and industry economics. Secondly, the author analyzed the upgrade of those companies with the annual financial report data of Chinese software and informationg services outsourcing listed companies. Thirdly, the author proposed theoretical hypothesis of influencing factors from internal and external enterprise about how to improve the upgrade of service outsourcing enterprises based on theories of factor endowments, comparative advantage, transaction cost and core competence, and used the method of panel data analysis for further research.Through theoretical and empirical analysis, the author got the following conclusions in the paper:(1) Through principal component analysis, we can know the comprehensive score of Chinese software outsourcing services listed companies is not high, which means the upgrade level of outsourcing services is low and those enterprises still have great space to uprade, especially the enterprises scored less than zero should break through their own development bottlenecks to promote long-term development and upgrading.(2) Generally speaking, Chinese service outsourcing listed company has a character that those enterprises upgrade from process, product to function and value chain, or we can say those enterprises improve themselves with the trend from low-end upgrade to premium upgrade. Enterprises improve their labor productivity, efficient utilization of assets, product quality, service value and the ability of long-term development constantly, which can help them get rid of low-value business gradually and progress to high-end business development.(3) Chinese service outsourcing enterprises have different ways to upgrade. Upgrade level of several leading enterprises is higher, however, that of most enterprises is lower. Therefore, Chinese service outsourcing companies need high-end business in order to realize high-end upgrade in value chain model.(4) Then the author carried on an empirical analysis on the panel data of service outsourcing listed companies in China based on the theoretical hypothesis that affects the upgrade of service outsourcing enterprises. And the results are, on one hand, there are four significantly positive internal factors: enterprise technical ability, marketing ability, enterprise scale and human resources. On the other hand, there are five significantly positive external factors: level of economic development, level of service industry development, level of the second industry development, investment in fixed assets of software and computer information technology service industry, and urban basic infrastructure.(5)For the above conclusions, finally, the author put forward corresponding countermeasures and suggestions from different agents, such as enterprise, industry and government, in order to promote Chinese service outsourcing enterprises to improve their upgrade.