The Problems With Taxation Service Of Zhucheng National Tax Bureau And Countermeasure Research

Taxation service is not only the obligations the tax authorities should fulfill, but also a measure for the tax authorities to strengthen tax paying. With the rapid development of economy and the progress of the society, the tax paying service is endowed with the connotation of the new era and the importance and necessity of which are also prominent day by day. The taxation service is gradually becoming the first priority among daily taxation work which has gained wide attention from society in recent years. How to correctly understand the taxation service under the new situation and cope with the difficult issues of taxation service as well as make up the short slap have become the problems which tax transaction departments cannot ignore and need to be solved at once. To optimize and improve the taxation service is not only the necessity with economic and social situation development, but also what the taxpayer’s keenly awaited.This thesis mainly analyzed the work practice of taxation service in Zhucheng National Tax Bureau in recent years through the daily service contents provided by the taxation departments which including the research how to let taxpayers understand and fulfill their obligations and enjoy their rights. Combining with personal practice and the new public management theory, theory of tax compliance, the theory of public finance, the existing problems and the insufficiency was found out. The suggestions and measures of improving and completing taxation service in county-level city were proposed by learning the advantage actions and experiences from western countries and China’s first-tier cities as well as combined with the actual situation of zhucheng National Tax Bureau, personal perception and support of related theory, which mainly include completing taxation service post duties system, planning taxation service content reasonably, improving the supervision of the performance evaluation and the whole professionalism of taxation personnel.By the investigation and study method, comparative analysis method and summarizing method, the problems of zhucheng National Tax Bureau were found out and deeply analyzed and then the contradictions were solved by this paper, which aims to improve service quality and compliance of taxpayers, saving the cost of taxation, safeguard the legitimate rights of taxpayers and create favorable taxation environment.