The Design And Implementation Of The Prosecution Service Hotline System For Procuratorial Organs Of Shandong Province

In June 2008, Shandong Provincial People’s Procuratorate prosecutors livelihood service hotline opened in 17 cities in the province and iron inspection branch. People’s livelihood service hotline through telephone, network, video and other forms, the admissibility of the masses demands, to provide legal advice, legal education, analysis of social intelligence, the people and the procuratorial organs to establish a bridge between the.People’s livelihood prosecution service hotline opened four years, answer to deal the aspirations of the masses 8 million pieces, provide assistance rights, poor helping nearly 3000, help the masses to solve the most of some of the current is easy to produce conflicts and disputes involving land, demolition, workers and labor insurance areas of people’s livelihood problems.In recent years, the Shandong provincial prosecutors through the hotline accepted the report clues, investigate and deal with 242 of the 144 crimes, to restore the country’s direct economic losses of nearly 20000000 yuan; this year is to increase the number of people to reflect a strong judicial corruption, judicial and other crimes committed crimes. "Hotline" by the people affectionately known as "the heart of peace, harmony, line line line".To provide better service to the masses of the people, strengthen the service hotline of the people’s livelihood, improve the work efficiency of the people’s livelihood hotline, the need for the livelihood of the people’s livelihood hotline system upgrade. System upgrade and expansion, the Municipal Hospital of the people’s livelihood hotline will be upgraded for sub service centers, improve municipal people’s livelihood service hotline service capacity, and in the basic hospital installation seat of the remote, the realization of the function of liberating remote receivers; system will provide more statistical service function, realize the real-time data collection and information sharing and interaction, according to the procuratorates at all levels of user rights to achieve classification of document data access and management; achieve new function for video services, provide reliable video receivers service; security system further strengthened, ensure the safe and stable operation of the system. At the same time in order to ensure the hotline in fulfilling the function of legal supervision in the process play a biggest role, need to report telephone and 96699 livelihood prosecution service hotline doubling 12309 unified national, municipal procuratorate has also been doubling machine, more convenient masses complaint to achieve two line in the lift work seamlessly.Shandong Province, the procuratorial organs of the people’s livelihood service hotline system in the domestic procuratorial system is a leader in the country, first with the Shandong province 96699 service hotline, and then there are 12309 national unified report.