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Data Mining Technology In Public Security Informationanalysis Of Research

Posted on:2014-05-21Degree:MasterType:Thesis
Country:ChinaCandidate:H Y ZhangFull Text:PDF
GTID:2308330473958733Subject:Software engineering
Abstract/Summary:PDF Full Text Request
With the development of the times, the masses of the people on the management level and service philosophy of the government’s public safety department put forward higher requirements, the need for public service industries from providing services to the "self-centered" as the center of "the masses" service changes to further improve the level of social management, enhance social management efficiency, improve the satisfaction of the recognition of the people on government behavior and policy strategy to become an important issue for government reform.CRM stands for Customer Relationship Management(CRM), it is a modern business management concepts, from the new "customer-centric" business model. The current use of the concept of CRM and data mining technology combined with the CRM system software has been rapid development of modern CRM systems can improve the relationship between businesses and their customers, improve the management level,and increase industry profits and brand value. As can be seen from the foreign experience and trends,not only commercial organizations in the use of CRM systems to enhance the performance of public service organizations are also more and more applications enhance the management level of customer management technology. For example in the field of public security, public security departments of the monitoring of the security situation, the monitoring of the focus groups, child protection,legal aid,incident management,residents of public safety satisfaction surveys,the use of the concept of customer relationship management,methods and techniques have greatly improve and enhance the space by building a comprehensive information management system, the services of a variety of contact channels collaboration, and ultimately achieve the purpose to enhance the social security management.Of customer relationship management(CRM) theory, data mining theory analysis and as a basis for the overall architecture of the CRM system based on data mining technology design and model, and how to learn from SME success management experience, development small police CRM management system, improve the satisfaction of the social order,and some of the views and design concepts,the last instance of the CRM system analysis are given a collection of people in the community personal information and analysis on the satisfaction of the community public safety.
Keywords/Search Tags:public security, Data Mining, Analytical CRM
PDF Full Text Request
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