| The research first analyzes the status quo and discerns the development trend in the online ticket information resources of Chengying Travel Agency. In the absence of a sound information management system, the ticket resources are not effectively managed and either ticket booking or refunding is properly handled. Many travel agencies have to depend on manpower for dealing with reservation or refunding requirements, which not only has caused tourists great inconvenience but also has brought along unnecessary troubles that are inherent in the traditional ticket-selling model. For one, human error is almost inevitable. It has ratchet up the operating costs and lowered the operating efficiency of travel agencies. Travel Agencies have to splash out financial and material resources to process ticketing. Besides, the diverse and redundant procedure is time-wasting and renders it impossible to effectively garner and manage customer information.Online ticket reservation is easy and convenient, enabling tourists to buy tickets anywhere anytime. It makes sense as it saves time for the customers, especially those who plan to travel to other places for vacation – they could settle their tickets before setting out so as to make most of their vacation time. Travel agency also stands to benefit from this initiative as they could buy group tickets straightly off the Internet, saving the trouble of shuttling between different travel companies. The research carries out a comprehensive review of the ticketing systems of various travel agencies before moving on to devise a online ticket booking system for Chengying Travel Agency. It is of great significance as it holds the potential to provide better services to tourists. The researcher works as a member of the managerial staff of a travel company, and thus commands a reasonably well knowledge of the ticket system of travel agencies, which could facilitate the conduct of this research.Based on the status quo of the ticketing system of domestic and foreign travel agencies, this thesis has devised a scientific and comprehensive online ticket information management system to redress the many a problem prevailing in Chengying’s online ticket management system. It first reviews the background of this research on the development of online ticket booking system. Through a thorough analysis of previous research results and current conditions both in and outside China, the research carries out concrete demand analysis from a number of perspectives including performance analysis, operating flow, among others. Utilizing the most advanced and popular ASPnet and C# platform, the research has analyzed and devised a new online ticketing management system for Chengying, with special emphasis on the independent analysis and study of the main modules of the system. Grounded in this detailed design plan, as has been articulated, it goes on to realize the programming of the system. |
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