Performance management in the public administration play an important role on current Chinese public administration reform is an important way to improve Chinese administrative efficiency, and to build service-oriented government. Tax authorities as the country’s economic management departments shoulder the organization of taxation, the regulation of the economy, and the implementation of the important functions of policy and service people’s livelihood. Since the State Administration of Taxation decided to implement performance management in the national tax system, performance management has been an important measure to further enhance level of tax, and to enhance the credibility of the tax department and the executive power.Aiming to the problems and phenomena which appeared in the implementation of performance management process of the tax bureau of X county, this paper combined with performance management theory analysis and present corrective recommendations. The balanced scorecard and key indicators Combination to perform key performance settings, then committed to creating a culture of performance-based tax management and improving the management and performance-related information supporting systems and infrastructure construction, this paper is trying to build performance management system for the X County Tax sector. Of the tax system in the ongoing performance of the current tax reform to provide a reference, there is certain significance. Paper is divided into four parts to elaborate.The first part illustrates the real background of the problem and its significance generated, current research and a few run performance management performance management practices in the tax system.The second part introduces the basic concepts and theories.The third section details the performance management status X county tax department implemented, including performance management practices, performance indicators, evaluation of the rules and processes. And analyzes and evaluates the existing performance management system according to practices of the X-county tax department and the actual combination of performance management theory and tax organize public functions, and then sums up the experience is worth promoting, as well as deep-seated reasons inadequate and lists exist for improve the performance management system to lay the foundation.The fourth part, on current problems, from strategic objectives of the tax system, proposes objectives and principles adapted to the new situation under the performance management system, uses performance indicators and key indicators of theory BSC in combination and contact with the tax system overall reform program and current reality of the tax bureau of X county, establishes the standard and principle of each index from a financial, customer, internal processes, learning and growth in four dimensions to key performance indicators. Starting from the spiritual level, for creating a performance culture tax in line with modern management thinking, strengthening the recognition of tax between staff and organizational performance, this paper, improving the current performance appraisal methods, enhancing communication and results of use, giving full play to the guiding role of incentives and performance management, proposes the use of Internet technology to tax performance improvement and innovation, thereby greatly changing the efficiency and effectiveness of performance management. |