A Research On Ralationships Between Emotionallabor, Social Support, Self-Monitoring And Mental Health

Emotion labor is a new form of labor.In the process of emotional labor, To meet the requirements of enterprise, staff have to manage their emotion and performance. The difference between emotional labor strategy leads to individual differences in the levels of mental health. Surface processing strategy is to adjust the external expression, behavior of the individual, so it is easier to produce negative effects on individual psychological health. Deep processing and automatic adjustment is in the adjustment level of the cognitive, it is stronger positive leading to mental health. Therefore, this research from two aspects: social support, self-monitoring to examine the influence of emotional labor on mental health.1. Individuals are more likely to use automatical strategy and the surface strategy in the process of work, deep strategy use relatively less. In surface processing strategy, Junior staffs’ s scored was significantly lower than supervisor, middle managers, and executives, and the manufacturing jobs employees’ s lower than marketing and financial position; On the deep processing strategy, no significant difference in demographic variables, automatic adjustment strategy, only exist significant differences in terms of age.2. The enterprise staff’s mental health presents approximate normal distribution. Only exist significant differences on job seniority, their mental health score sorting is three years less than five years > five years less than ten years> less than one year >one year under three years > ten years or more.3. In the social support, The employees exist significant difference in marital status and age variables only, Married individual scores higher than that of single individuals and individuals over the age of 40 score significantly higher than that of the individual under the age of 25.4. Employees in self-monitoring only exist significant differences in age variables, the highest scoring 31 to 40 years old, over 40 scored lowest.5. Surface processing and mental health were significantly negative correlation, deep processing, automatic adjustment and mental health were significantly negative correlation. The automatically adjust the dimension of the predictive power of the largest mental health, surface processing and predictive power minimum.6. Social support and mental health were positively correlated. Objective support, subjective support and support the use of all and are in significantly positively related to the mental health, subjective support, support the use of mental health of prediction.7. Social support and surface processing negatively significant correlation, and deep processing and automatic adjustment was significantly positively related. Only one automatic adjustment is not significantly associated with subjective support, was between other variables are positively correlated.8. Self-monitoring and surface processing significant positive correlation, and self-regulation has significant negative correlation, associated with deep processing was not significant. Self-monitoring is not significantly related to mental health.9. Social support is the regulation of emotional labor and mental health variables, namely social support affect the strength of the relationship between emotional labor and mental health.10. Self monitoring is the regulation of emotional labor and mental health variables, namely the self-monitoring affect the strength of the relationship between emotional labor and mental health.