| With full service operation, the integration of emerging applications, businessprocesses become more complex, data quality issues have become increasinglyprominent. Because the system cutover upgrade, business change is not complete, theoperation is not standardized cause HLR, AAA and other network elements platformand CRM, OSS, billing system data is inconsistent, causing the user does not workproperly, for the new business complex machine does not stop in time and free use ofservices such as long-term problems, and even lead to customer complaints and loss ofincome risk. In order to meet the job requirements meticulous management, internalcontrols meet the company’s control norms, improve audit efficiency, the use of ITtools needed to achieve multi-data consistency, data automation proofreading solvebusiness problems and help relevant staff from tedious work to get out of check out,focus more attention to problem solving and coordination, and improve the quality ofoperation and maintenance.The essence of the problem of data quality enterprise infrastructure managementissues that affect the company’s core competitiveness, sustainable development ofenterprises relationship. In order to better address current business operationsencountered in practical problems, Xinjiang Telecom data audit system duringconstruction, is responsible for completing the CRM system with the core networkelement/business platform for product instance state data comparison work to enhancedata comparison work intelligence and automation.Data auditing system is mainly done automatically from the network element,device platforms, business systems collect customer data and ordering information, theuse of audit engine and achieve win large amount of data automatic comparison anddifference data analysis and corrective work orders payment of the final use of NEactivation work orders synchronization of customer information, to achievemulti-platform data consistency.Data audit system can automatically generate interface files between departments,improve the response speed of the differences in the data. Practical work, and toprovide relevant work order processes to improve efficiency. Automated analysis ofroutine tasks, provide digital summary of the work and related reports. Xinjiang Telecom data audit system in accordance with the general implementation of softwareengineering, design ideas, you must have the following functions: data collection, datapre-processing, metadata management, data audits, work order management, statisticalreports.Through the differences in the data rectification, consistent part of the coreplatform data rate has reached99.99%, achieved good application effect, long-termmechanism for the establishment of audit data accumulated experience. By curing auditprocesses and long-term mechanism to enhance the quality of data, effectively raisingthe precise management and customer service capabilities, to better adapt to thedevelopment needs of the whole business.. |
