In recent years, with the rapid development of network technology, the networkin people’s work, study and social aspects of the increasingly important role actor.Theexpansion of network mass incidents emerged when people could not express as theirwishes. Network mass incident refers to the online clustering action of a group ofspontaneous netizen in a certain scale who mould public opinion on the Internet inorder to participate in controversial issues under specific background of public voicewhich evidently pressed the society.The double-edged nature of network mass incident, as a new-born clusteringevent, has emerged in daily life of China. Whether the government could deal with itefficiently has been challenged by its instantaneousness, ambiguousness, universalityand uncontrollability along with increasing democratic awareness of citizens. Thegovernment has experienced the situation of lack of recognition, unsmoothinformation channel, uncomplete system and unscientific methods, and accumulated alot of experience in a continuous process of interaction with the netizens whichformed the preliminary knowledge to solve network mass incidents.This thesis is based on the theory of good governance by analysis on its subjects’effects in network mass incident. It will step in the searching of solutions towardsnetwork mass incident for government. After the discussion of consulting solutions ofgovernment, citizens and the whole society towards network mass incident, furtherstudy will be given to the technical aspects of the prevention, preparation, warningsystem and solving approaches of network mass incidents. |