A Research On Local Government Project Performance Evaluation Base On Public View

In the post-crisis era, the implementation of the economic revitalization plan and the riseof the new public management in many countries trigger the discussion on the value of thepublic, in the international. In our country, the18th National Congress of the CommunistParty of China emphasis on livelihood projects, strengthen of the role of the government toserve the people and all-round improvement of people’s living standards. The nationallarge-scale economic investment is to serve the masses of the people, in the final.Performance evaluation of local government projects from the perspective of the public andprovide references for local government are helpful for the government to enhance andimprove the services. Firstly, the thesis researches the development of public satisfactiontheory, the development of government performance evaluation and the development of localgovernment project performance evaluation. Secondly, the thesis researches the theory ofpublic satisfaction, analysis of the characteristics of public satisfaction in public service,establish the public satisfaction model based on ACSI, in which the public is the main bodyof the evaluation and establish the index system of local government project performanceevaluation in public satisfaction. Thirdly, the thesis conducts an empirical study on Wuhanmetro project, conducts a survey based on the public, analysis the result in fuzzycomprehensive evaluation method and gets the objective evaluation conclusion. In the last,empirical study shows that the public satisfaction model established in this thesis has strongpracticability and operability, local government project performance evaluation based onpublic is feasible. At the same time, some reasonable proposals are given in the thesis:encourage public to participate in local government project performance evaluation, establishthe public satisfaction model based on China’s national conditions and establish the qualityfactor library, the proposals provide a reference for future research.