Mobile Operators Business Hall Service Design And Implementation Of Standardized Management System

At present, Computerize service has deeply gone into every social-field, especially as a telecom operator in IT industry, therefore we should go ahead of others in the area of the computer application. Furthermore, As the fast development of the telecom operators, the whole social is eager for electronic-management stronger and stronger. The research and realization of The Standard Supervisory System For China-mobile Business Lobby makes everything come true, which multifariously reduces the labor intensity and reliably improves the work quality, at the same time, which can decrease the number of errors efficiently.The article firstly systematically formulated the history、the present research、 technical features and the development tendency of The Standard Supervisory System For China-mobile Business Lobby. Secondly, Base on the all-around feasibility analysis of the Research and Development of The Standard Supervisory System For China-mobile Business Lobby, therefore we propounded the proposal to develop and optimize the system.This system mainly applies J2EE technique and SSH structure, pass JAVA, develop business hall to standardize to manage system, the realization is to the standardizing of business hall management. Standardize management to carry on concrete need analysis towards moving to correspond by letter operator’s business hall first;Then analyze and design total frame of a system and each function mold piece according to the need;The end carried out process to carry on detailed analysis to the system, and display a system acquired result.This system not only carried out to the standardizing of business hall management, but also effectively made use of an existing science technique to promote management effect at the same time and truely carried out a technique and management of organic combine.Concrete performance at as follows a few aspects:The first is that it passes to build up business hall to standardize to manage a workflow and then standardizes a service realization electronical process management to the business hall; The second is that it carries out an electronical supplies management through the supplies to the daily use inside the business hall and the depletion and builds up storing in warehouse everyday, database, stocktaking etc. management process, can well build up the early-warning mechanism of daily depletion supplies stock, discover a not enough product of stock in time and carry on reporting to the police to the manager, then carry out the effective management to the supplies; The third is that it passes to build up a maintaining of business hall in common use equipments(for example calculator, printer, duplicator and self-help increase value machine etc.) process to turn a management and carry out the work that the check, report of equipments fix, maintains the shutting of etc. link wreath type list process management, then attain the purpose of effective management equipments healthy condition.The development and application of The Standard Supervisory System For China-mobile Business Lobby has profoundly reflected that the china-mobile telecom operator’s management of Business Lobby is becoming automatic and informationize, so the management is becoming more efficient、more systematical and more scientific.