The Survey And Analysis To The Satisfaction Of Members Of Fitness Club In Xinxiang City, Henan

At present,the fitness club use the membership pattern in China,consumers could bethe member of fitness club by the consumption.The number of members could show thecompetition strength in the same industry.The satisfaction of members is the core standardto the fitness club,so the existing and development of fitness club is based on thesatisfaction,if the satisfaction of members fall down,the fitness club will lost moreeconomic profits.This study’s target are the members of the fitness club in Xinxiang,adopt thedocument information, the interview method,the survey method,the questionnaire surveyprocedure and the mathematical statistics,surveyed the satisfaction of the fitness clubmembers in Xinxiang and the author got the following conclusion: one:themembers’feeling is common in the facilities,the space and the external environment,somemembers don’t satisfy in the security maintenance.Two:the members are satisfied in thefitness programs,but still has the space to expand.Three: the members are satisfied in theservice basically,the female members are higher demand than the malemembers.Four:many coach don’t have the diploma,the outstandig coach can’t satisfy themembers’requirement.Five:the affiliated facilities could satisfy the members bacially,but could be crowded in thepeak period.Suggestions as follows:one:the related theory could be further enrich.Two:this paperis a satisfaction studu,though the purpose is satisfaction,but the author want to promotedevelopment of the fitness club,so,the following study could use ralated theory to researchthe relationship between the fitness club and the members.Through the survey the authorfound many old members in the fitness club and some members swam in the fitness clubwho have lumbar disc herniation.So,the subsequent research is not necessary to choose thefemale and male members.