The Research On Taxpaying Service Of Shanghai Based On New Public Management

The taxpaying service of Shanghai enters into a new period of developmentwith the formation of Shanghai’s service-oriented government structure. Theoptimization research of taxpaying services is not only an inherent requirementof service-oriented government,but also an inevitable choice of the reform oftax collection.Compared with the taxpayers’ needs and expectation, the currentmeans of our taxpaying services needs improving. It is difficult to fully meet theneeds of the development of the tax situation. The awareness of taxpayingservice needs to be improved, the means of taxpaying service needs to beenhanced, and the system of taxpaying service needs to be more sound. It is ofgreat significance to standardize and upgrade taxpaying systemThis thesis analysises the theoretical basis of the taxpaying services fromthe view of the new public management.Meanwhile, it points out the currentstage of Shanghai’s taxpaying service.The thesis finally indicates that it isnecessary to establish the philosophy of customer and strengthen the concept of taxpaying service, to introduce entrepreneurship government and innovate themeans of taxpaying service, to promote the socialization of taxpaying servicesand realize target control. All of this is of great help to enhance the ability ofShanghai’s taxpaying service...