Service Parts Inventory Management Of A Home Appliances Company

As for home appliance enterprise, the spare parts management after sale service is very important, which is directly related to the household electrical appliance enterprises after sale service and the level of customer satisfaction. As compared with the finished product warehouse management, household electrical appliance enterprises after sale service spare parts due to its particularity, inventory management is the emphasis and difficulty. Because of after sale service spare parts inventory management problems, Many home appliance enterprises has leading to low customer satisfaction, product reputation and other problems. Therefore, it is necessary for the household electrical appliance enterprises after sale service parts inventory management problems do further research, to find the effective solution to home appliance enterprise after sale service spare parts inventory management method and strategy.This paper mainly uses the following four research methods, respectively, the literature material law, case analysis, interview and investigation. This paper first analyzes some household electrical appliance enterprises after sale service spare parts inventory management status, analysis of a household electrical appliance enterprises after sale service spare parts inventory management the particularity, research in electrical appliances enterprise customer service service spare parts inventory management problems, and further discusses some home appliance enterprise after sale service spare parts inventory management problems that exist in the cause of. Finally, this paper proposes a household electrical appliance enterprises after sale service spare parts inventory management problems, use of after sale service spare parts inventory management and forecasting the corresponding theory, put forward the corresponding strategies.