Zaozhuang Bank A Study Of Queuing Outlets

In recent years, along with the domestic economic growth, people'sincomes and living standards greatly improved. The people's income increases, people are also greatly increase the surplus funds, the cash value of holding people increasingly demanding, and the corresponding financial investment demand continues to expand, the demand for financial services base exponentially increase. Increased demand for services, and promote the rapid development of financial business, but also to the financial services industry has brought enormous pressure. While banks continue to be a branch transformation and optimization services, but still can not meet people's growing demand for financial services. Customers line up for the banks business growing problem. The speed of modern society, has become an increasingly fast-paced lifestyle of people required, time is money, time is life, has become the consensus, the time for people who become increasingly valuable, so people have to wait for the queue is getting unbearable. Its victims as well line up customers for banking services, satisfaction dropped to freezing point. How to substantially increase the bank's management level and service level, waiting to effectively alleviate the problem, the domestic banking sector has become a problem.In this paper, Zaozhuang A bank of objects, combined with quantitative and qualitative analysis, Zaozhuang A bank outlets forthe status of line-depth research. In general, based on the analysis.a brief description of the line leading to the main branch line is serious. Five of the bank through the interception of a typicalbusiness day water branch a list of its business lines, branch traffic composition, the teller's gender, age, labor relations, work experience and jobs and business analysis of the relationship counter to the relevant guided by the results of theoretical research,Zaozhuang a bank proposed to solve the problem of queuing branch response.