Evaluation For Operational Process Capability Of Power Supply Enterprises Based On PCI

With the economic and social development and China's accession to WT O, How to make a scientific and objective assessment of the Power Supply C ompany's operational capacity has great realistic meaning for finding problems in the process of operation, then improving, and enhancing the competitivene ss of enterprises. The past appraisal method for Power Supply Company, mai nly aim at summarizing and analyzing the result of the operation process, the y concerned about the performance of the company, considering that results re present the ability. The thought of process management emphasize the changes of the process capability, focus on controlling and supervising the process, a dvocating continuous improvement. Only contionuously appraise, control, adjus t process management, operational capacity will be well.This paper refers to international PCIs researches and enterprise evaluation methods, and studies the evaluation for operational process capability of Power Supply Enterprise based on PCIs systematically. First, this article analyzed the current operational situation and summarized the problems existing in the operation, According to its own characteristics, analyzed the financial management process, the productive construction process, the marketing management process and the human resource management process as the key factor of the operation process, based on the above works the writer resolve the essential operation process, identified the Sub essential process, then constructed the evaluation index system and the evaluation order, explained the evaluation index. Second, obtained the weights of each level index by using Delphi, get via adding authority to calculate the resulte. Finally, through the empirical study for the Power Supply Company " Z ", testified that this method that use process capability index for evaluating the operational process capability of Power Supply Company could effectively reflect the changes of the operational process capacity and find the defects in the Power Supply Company.The characteristic and innovation of this article mainly in:(1)proposed the process capability index to appraise the Power Supply Company, developed a unique evaluation method;(2)get the Sub essential process index by using hierarchical analysis method, and constructed the evaluation index system.(3)supplied the evaluation method for operational process capability of Power Supply Company based on PCIs, empirical analysis the method for the Power Supply Company " Z' This paper not only provides the method that use PCIs evaluating the operational process capability of Power Supply Company, but also affords the theoretical basis and implementation approach to other enterprises.