Research On Network Fault Management Mode Innovation Of Hohhot Mobile Branch

In the face of pressure from domestic and foreign counterparts, potential entrants and substitute producers, high quality network service has become the telecom operators’a key competitive weight, network construction, maintenance, optimization and other work is particularly important in the operator in daily operation. Because of the serious degree of network fault in all network problems and scope are in the first place, so it has important practical significance to research work to improve the efficiency of fault treatment.Failure mode based on the network, although can guarantee the efficiency of fault treatment in a certain extent, but as the user dependence on communication network continues to strengthen its demand is also increasing, the failure mode is difficult to meet the users’ increasing communication needs, so how to set up fault disposing mode based on user satisfaction, is the fundamental and starting point of mode innovation.In this paper, China Mobile Communications Group Co., Ltd. Hohhot, Inner Mongolia Branch as the study, in-depth analysis of its existing fallback mode in the practical application problems and solve these problems one by one break, to establish a new troubleshooting model to achieve Troubleshooting efficiency improvement. The user demand-oriented new model, the computer management system as a tool, and greatly reduce the existing troubleshooting process and complete the rational allocation of personnel on this basis, post-merger, saving labor costs. In addition, Into the flexible design and evaluation of innovative models, making the link more reasonable and humane.Finally, from a technical, personnel, capital and other aspects of leadership attention test mode operation guarantee mechanism innovation to ensure its practical application in practice.