Build High-star Hotel In The Middle Management Personnel Training System

As one of the most important factors of the hotel human resource management, training is attracting more and more managers' attention , especially in the fierce competition market. While, in the reality, a lot of hotels do not have training plane, let along the relevant rules and regulation. Then the training focusing on the middle managers also have some weaknesses which is only regarded as one part of the hotel training instead of a individual system.The paper defines the training system in the first chapter, and make a summary of the concerning theories. Due to the lack of the theory and the practice nature of the training., the introduce of the successful practice of some international hotels are regarded as the basis of the system. Thus the Shangri-la hotel is taken as a example. Next, in the second chapter, based on the information gathered during the training in the Qingdao Shangri-la Hotel, the training system of the middle manager of the hotel is introduced, including some specified measures and procedures .In this chapter, a lot of data and forms are also displayed, concerning every link of the training system. At the end of the paper, a initial training system of the middle manager is established, on the basis of the combination of the theory and practice. The external factors of the environment are also analyzed as an initial try.The special training system is constructed based on the systems analysis. Actually, the holism is also taken into consideration. Because the systems features relevance and dynamics, the paper try to find out all the relevant factors of the system, including some important external factors in order to combine the theory and practice.