Minmetals International Freight Sunshine Limited Liability Company Quality Management System

The international shipping and forwarding company is consigned by clients, dealing with the works of. customs declaration.inspection declaration,handing over and taking over,storage,packing,broking. After 20 years reforming and opening ,there is a great improvement on this line in China, but we have a more and more important problem to disturb this market by malfeasance competition,such as bribe,unreasonable low price, and so on.Today the government propose to advance the quality of service to a hige place , develop the service line and build a legal system.So how to improve the service quality becomes more and more important.This text is to analyze the management of minmetals shipping and forwarding company limited rizhao branch , to find out the problem of its management , and study the problem-solving first step method,establishing the quality management system is the validity of a line and necessary means.Through explicating the business nature of this company and further analyzing ISO9000 courses standard quality system to be used into its management.It is namely to establish a set of the quality managing system being used by this company.