The Perfection Of Consumers' Right Of Confession In Online Shopping In China

With the development of the information age, online shopping showing rapid growth, has become a new consumption patterns, consumer preferences of all ages. At the same time, the network of consumer disputes soared, but also to the whole online shopping industry awakens the alarm. Online shopping has many features, for example, alternatively a large space, convenient, without time and geographical constraints, etc. Needless to say its advantages, but virtual shopping environment showing a blind consumer, information opacity, blur and liability relief channel blocking problems cannot be ignored, must be resolved. Specifications and regulatory running order online shopping market, protect the legitimate rights and interests of disadvantaged online consumers imminent.Customers’ rights of rescission refers to customers over a period of time after receipt of the goods without justification to return an item, but you need to take some freight to the balance of rights between operators and consumers. This system is the result of the socialist market economy to adjust, conform to the attention of the international trend to protect legitimate interests of consumers. Civil law reflects the importance of consumer protection, but also follow the principle of fairness and justice, help to regulate the transactions subject behavior, create a favorable market environment for online shopping. Although China has the legal level gives customers’ rights of rescission, however, there are many practical problems in the application process, especially in comparison to general customers’ rights of rescission online trading system under the provisions of the background, operability is not strong, there are many legal loopholes and defects, so a lot of online shopping disputes, is not conducive to the whole online shopping market stability and order, and therefore we need to further standardize and improve. Limitations law is not exhaustive practice covers all situations, but legal norms rough inevitably lead to various problems arise, for example, the operator can not recklessly expand the scope of application of the rights of rescission, no reason to return merchandise intact nature or the criteria for the determination, consumers may abuse the rights of rescission and increase the cost of rights and other issues that we need to explore further.