Service Outsourcing Market Trends, Research, And Industry Analysis

Today, with the fast developments of economy globalization and the specialized division of labour, outsourcing has become one kind of universal phenomenon in the business community, and become an important link of enterprise's value chain, and one politic way to add value. With the development of Globalization and Information Technology, the environment where multinational corporations survive and compete has been dramatically changed. International service outsourcing has been the strategic option of multination corporations to increase the core competence, which forces the new global shift of industies, and offers large potential development opportunities for those developing countries through internaltional service outsourcing projects.As the introduction, Chapter 1 outlined the research background, subject and aims as well as basic framework of this thesis.In Chapter 2, the paper expounded the connotation, the rationale and the domino effect analysis of outsourcing. Based on this understanding, the paper thoroughly analyzed International Service Outsourcing's emergence, cause of development, service types and forms, characters and influence, especially the influence of business benefits and risks on the companies who adopted the outsourcing strategy. It because, as an advanced competitive strategy tightly relied on information technology, although the significant advantages are well perceived by customers, still need to pay highly attention on those risks that outcourcing business may bring. Given the choice of outsourcing issues arising from the agent, it is highly possible for enterprises such as the cost of risk, information asymmetry in case of risk, as well as the opportunity cost of risk. The development of technology is unbleively fast nowadays, usually the accompanying costs will be decreased along the time, while the outsourcing providers do not reduce the expenses instead of rising expenses. To learn more about the benefit realization and levels of concerns about outsourcing risks, the paper illustrates the marketing research report in the end of this chapter.In recent years, the international service outsourcing business around the world continued to grow rapidly, and will also be continuing to expand it. So the competitions between countries and regions have become increasingly competitive. In addition to countries and regions, the competitiveness analysis for outsourcing cities and service vendors are also a key point to this studay. In Chapter 3 we provide plenty of information and data to analyze the competitiveness for countries, cities and service vendors. In the fourth chapter, there is a comprehensive analysis about carrying on and developing international service outsourcing in China, which includes the analysts of status quo, the opportunities and challenges up against. Considering the special resource of our country, the author has tried to research the appropriate way of international service outsourcing's development in Chian, and analyze the different influences to our serving industry.Finally, the paper provides some countermeasures and suggestions for our country to develop the morden service industry through international service outsourcing project.