Employees' Organizational Commitment And Organizational Citizenship Behavior Research

Organizational Commitment (OC) is an attitude of the staff commiting to the organization。Improve the OC of the staff can reduce their demission, keep excellent employees stay in the organization. Organizational Citizenship Behavior (OCB) is a special type of extra-role actions that are defined as individual behaviors that are beneficial to the organization and are discretionary, not directly or explicitly recognized by the formal reward system. These behaviors are rather a matter of personal choice, such that their omission are not generally understood as punishable. Increase the OCB of the staff can make up for the inevitable organizational designed flaws, and heighten the overall performance of the organization. OCB is influenced by many kinds of factors. The OC is one of the factors, which influence the OCB. This research tries to discover the characteristicses of OC and OCB, and their correlations in the method of demonstration。This research collects 192 questionnaires from a Korean enterprise in China. Then in virtue of the statistics principle and methods which are Descriptive Statistical Analysis, Reliability Analysis, Factor Analysis, regression analysis, correlation analysis, One-way ANOVA and so on, this paper makes questionnaire investigations, and gives the following results:(1)Employees of different attribute (sex, age, marriage, education, seniority, positon) have different discrepancies on OC and OCB dimensions. (2)Most employees behave more actively in the dimension of normative commitment and more inactively in the dimension of economic &chance commitment. (3) Organizational citizenship behaviors are widespread in the company, especially helping collegues. (4)Organizational commitment has correlations with organizational citizenship behavior. (5)Employees who behavior more actively in the dimension of affective commitment and normative commitment will be more apt to OCB.