Evaluation Studies, Based On Ahp And Fuzzy Cabinet Business Service Levels

According to the incomplete statistical data, the kitchen cabinet market scale in China is about 900 billion RMB. Because many tache in the cabinet production can be attributed to the dense labor and service, the homogeneity of cabinet products is severe in the market due to low entrance threshold of cabinet area.Numerous carpenters became the kitchen cabinet producers in recent years. Now in the cabinet market of China, the situation is that there are too many producers and the scale of the production of each producer is small. There are too many trade marks in different region and there is a demanding for the mighty enterprise in the cabinet vocation.The after service in the kitchen cabinet vocation plays an important role. There is a common viewpoint among those who works in this area that if the ratio between the product quality and after service in the importance in the home electric appliance sale is about 7: 3, this situation would be contrary in the cabinet vocation.Due to the importance of the service capability of enterprise in the cabinet sale, a model wad made in this article of the most important part in the service capability of the cabinet enterprise-after service system construction. This is helpful to the cabinet enterprises to recognize their own service ability, find the direction, and make up the gap. The main content of this article is the following:1. The evaluation targets were set up for the after service of the cabinet vocation;2. The after service system model was built up by the using of AHP and fuzzy analytical method.3. The after service system of ** cabinet enterprise was validated and evaluated by using the model.4. The amelioration direction and step was brought forward according to the anglicizing results.