Research On The Army-local Incorporate After/sale Service Organizational System Design Of Cmw

At present, China's modernization of weapons and equipment are in high-speed development period, a large number of cross-scientific research and production equipment in the delivery of units under the conditions used to form rapidly develop combat effectiveness of equipment constraints, flight missile weapons (CMW) equipment, security requirements and develop their existing CMW after-sales service model, service capabilities contradiction between the increasingly prominent. Seeking a solution to the current issue of CMW's new after-sales service after-sales service organization system is currently the focus of the work of CMW research and development units, but also the purpose of this research.In this paper, customer demand as an opportunity to rely on the existing foundation, the use of horizontal contrast, vertical and anatomy theoretical methods, combined with the survey methods and empirical analysis of the technology as the core of the CMW content of after-sales service, nature, status and issues in depth analysis. After-sales service in a number of alternative organizational model, based on the rapid formation of the new period, in accordance with military combat and support capabilities of the requirements, combined with statistical analysis of the data results and put forward suitable to China's national conditions, based on the integration of the military and after-sales service CMW Equipment new model of organizational system.CMW integration of the military and after-sales service system, the structure of the organization also has the dual characteristics of flexibility and integration. In addition, the paper also for the integration of the military and wartime service organization system designed to interface with the usual after-sales service and effective workflow and management processes, and comply with the above-mentioned flexible structure, and support the integration of the military and after-sales service processes, innovation and after-sales service management system.Construction of after-sales service organization system is the ultimate goal of its effective operation, while the military and the operation of an integrated after-sales service organization system is based on the rational use of information technology tools, and actively carry out technical maintenance of intellectual property CMW security system, a reasonable classification management, the old pieces of special management and supplier management of spare parts support system, and strict contract system, based on pricing, funding for the implementation of a comprehensive after-sales service support system above.In this paper, CMW equipment, for example, in-depth study of its after-sales service content, status and issues put forward theoretical innovation and meet the needs of the military integration of practice, a new organizational system and its operation after-sales service support mechanism.