Jining Netcom Broadband Strategy To Enhance Customer Satisfaction Study-Quality Management Theory In The Maintenance Of Broadband Application

This article attempts to use management, production and operation management of knowledge, from the following aspects of broadband in the maintenance of the production operation of the management study the development of processes and specific measures. Maintenance of broadband research with high-tech, long-term study involving more equipment, personnel, rapid technological development, and other characteristics of broadband research needs to maintain research and technology development, with a certain degree of difficulty and challenge. Research on the development of broadband research and development to maintain the strategy of the company's broadband product and fully tapped to promote the use of their networks and technology, enhance core competitiveness, with a certain degree of practical significance. In this paper, the development of broadband technology and to maintain the status quo analysis, the use of PDCA analysis, quality system analysis and portfolio analysis, and other means, analysis of the broadband environment and the maintenance of the status quo, determined to maintain the core capabilities and key factors for the maintenance of broadband specific Characteristics of the proposed broadband system to safeguard and maintain the methods and strategies for the implementation of specific measures. Wen made the Chinese how to build a broadband customer satisfaction system, and how the design process, how to improve the maintenance of the quality of broadband management ideas and programs that improve and enhance the company's overall customer satisfaction is of great significance.