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An Empirical Research Of The Forming Mechanism Of Enterprises' Cross-organization E-commerce Capability

Posted on:2010-05-21Degree:MasterType:Thesis
Country:ChinaCandidate:Y JiangFull Text:PDF
GTID:2189360275476874Subject:Management Science and Engineering
Abstract/Summary:PDF Full Text Request
Information Technology(IT) already becomes one of the most active field that science develops at present,it has not only made the innovation of conventional industry product in countries,promoted the development of production,advanced the competitive advantage of enterprises,but also has pushed forward world economy's development with the high speed.With the fact that the IT technology and modern business affairs mutuality fuse,the world economy's transforming is also accelerating unceasingly,from running through the design in the product, production,selling,serve the mode of business operation waiting for the entire proceeding,to one kind of cross-organization cooperation and process.The reason that e-commerce is different from other IT technology is the Inherent high-effect of network technology and interactive merit of information in addition to the combination of technology means and manage thoughts,especially the relationship in cooperation among firms.That is to say,enterprise already can not show solicitude for the enterprise competition relation between oneself and enterprise blindly rather than need to know how to unite with enterprise the buddy who works together by e-commerce,form one kind of complicated cooperation cross-organization capability and realize the enterprise room's win together.Influence,which that e-commerce brings about,not only showed the renewal in the selling formal,but also marked that the past strategy changed from the single way to gain competitive advantage to the way of realizing the performance by the corporation with partners.It will deal with the enterprises' combined efforts between every business buddy,resource rearranging supply chain enterprise rationally,integrated enterprise various domestic and foreign applies,realizing the enterprise concurrence operation much better and improving the fleetness respond to capability that cross-organization process needs to the customer.Therefore,how tO integrate and make use of IT resources and form the cross-organization of enterprise has become the hot spot problem that enterprise e-commerce develops nowadays.In academic circles,the research focus of IT capability in E-commerce environment also changes.The former research to IT capability focuses on the enterprise competitive edge taking RBV as theory core previously mainly.Work together owing to that the E-commerce business process deals with the cross-organization coordination that is the coordination between entire supply chain and the relevance link.In this background,the process,providing the product and service to customers,needs to cross enterprises.So the problem of cross-organization process being managed and e-commerce capability to different organizations begins to cause concerns among academic circles.At present,the research for the cross-organization capability under the e-commerce environment mainly focus on the CRM and the relationship with partners from the view of supply chain.Information sharing is seeped into to business link middle to find the value among enterprises.The cooperation of enterprises under the e-commerce environment embody in the implant of IT in the e-commerce process.However,the conversion coming to probe into e-commerce capability formation and the enterprise inside and outside e-commerce capability the angle from the process is relatively very few.Study direction focused on how to integrate the inside and outside resource and form e-commerce capability,and this also exactly is a trend for research in e-commerce field.Based on the model "e-commerce value creation process",this study,combining with the theory of RBV and dynamic capability and the actual use in firms" e-commerce process,made a new model of cross-organization e-commerce capability.We chose Chinese manufacturing enterprise as the aim of research and then carried out the investigation and interview on a large scale to 202 manufacturing enterprise which have put the E-commerce into practice and With the data course pretreatment queen who reclaims,the demonstration adopt PLS to verifies the model.Results:1.The integration of IT human resource and inner information system forms the e-commerce capability in the inside of enterprise,and the IT human resource is the core resource during the forming of the e-commerce capability and the integration of resources.2.The integration of partner resource and outer information system forms the sharing information capability in the outside of enterprise and then forms the corporative process capability,and the outside connection among enterprises and information of platform is the key factor of the formation of the outside e-commerce capability.3.The inner e-commerce capability has an important effect to the formation of sharing information capability and corporative process capability for partners and the sharing information capability is the key factor of the formation of the cross-organization e-commerce capability.The perfect degree of e-commerce structures in the inside of enterprise is to realize a successful important premise of cross-organization e-commerce corporative process capability.Innovation:1.This study have probed into enterprise inside and outside e-commerce capability formation and process changing mutually respectively from the visual angle of "cross-organization cooperation",different from other researches for the e-commerce capability's concept,composition and key factor go into.It embodied out the new characteristic for the research angel.2.Based on the e-commerce process,this study focused on the "resource- capability" stage and emphasized the changing process from the integration of resources to the development producing of the e-commerce capability.It has provided a new approach for the research of e-commerce ability theory.3.This study combined with the actual E-commerce process in Chinese manufacture enterprises,and was tied in wedlock actual enterprise interview to combine the result to the practice of enterprises,It embody out the new characteristic for theory studying originating from practice,and overtop practice as well.This research is a new exploration of the form mechanism of enterprise' cross-organization e-commerce ability,This study did not limit to some specific theory,rather than map the angle of view to the enterprise' e-commerce cross-organization process directly, and emphasize the transformation between the inside and outside e-commerce capability of firms, study empirically the dynamic process of gaining e-commerce capability through the conformity of internal and external IT resources,as well as the cross-organizing abilities' interaction.It had the important theory significance regarding the e-commerce ability's research.And this research is also advantageous to help the enterprise to clearly recognize well the intrinsic mechanism of cross-organization e-commerce capability,is helpful in distinguishing the different relations of cross-organizing faculty.It provides the theory instruction for the managers in planning firm's resources inside and outside and has the important management practice significance.
Keywords/Search Tags:E-commerce Capability, Cross-organization, PLS
PDF Full Text Request
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