With China's accession to the WTO, we have the exposure to the wave of globalization, Globalization has strengthened the external restraints of public administration ,government management has been in the nature of the world has changed,The 16th Party Congress explicitly proposed:"Establishment of a public service-oriented government."Therefore, actively explore new ways of administrative reform, Create a service-type organs at all levels of government organs become one of the main goals. State tax authorities responsible for the collection and management of revenue, the organs of the quality of service on behalf of the state to provide the overall level of public goods, directly affect public access to all its taxpayers product quality judgment. Therefore, the tax department of the tax service, which has very important significance.But in our country, building a service-oriented tax is still in the exploratory stage, it is necessary to carry out research in this area. This paper is available in the public service and management theory on the basis of relevant theories expounded on China's construction of a service-oriented application of the tax connotation, Analysis of the Western countries and the status of China's Tax Revenue Service proposed building a service-oriented tax concept and content, and Hengshui tax as an example, China's tax on the industry how to build a service-oriented tax. In this paper, for applied research, starting with the theory of public management, services theory and services starting with the management of the content, analyzed and summarized the practice of building domestic and international tax service experience, in-depth study of the service tax concept and connotation, At the same time, the IRS Hengshui City as an example, China's tax authorities on how to set up a service-oriented tax research. Hengshui tax and against the existing situation, put forward the "intelligent" strategy, brand strategy, channel strategy, customer management strategy, customer management strategy , internal quality control system strategy of the seven strategies. I hope that through this study, we can build a service-oriented government in China Application of reference, especially for service-oriented China have contributed to the building of the tax. |