Research On Online Tax Return System In Local Taxation Bureau Of Tongling

At present, China's taxation administration type is gradually being transformed from management service, In order to provide better service to taxpayers, Tongling Municipal Local Taxation Bureau has begun to set up " online tax returns service system", in accordance with the taxation mode of "tax declaration and optimized services as the base, computer network as a support, centralizing in collection, strengthening management, and focusing on auditing", which is required by the Generaal Administration of Taxation.It has become one of the main topics for China's tax authorities to explore and establish a reasonable and comprehensive online tax return system. Since the system of "Anhui online tax return system" was tested in 2006, Tongling Municipal Local Taxation Bureau has been vigorously promoting this system, which has provided taxpayers with quality online tax service and great economic and social benefits. Online tax return system covers various taxpayers' whole process of declaring ang paying local taxes and fees. All kinds of complex tax-related (fees) business can be done online which has established a Green channel of tax returns for the majority of taxpayers. But as a new means of service, there are still some problems in online tax return system, such as, difficult coordination of web-linked units, backward standard of tax control, narrow scope of tax administration affairs done onlline, relatively poor quality and weak service concept of tax staff, which can not be ignored,. It is these problems that restricts the wide promotion of the construction of a comprehensive tax returns online.This paper introduces the practice of Tongling Municipal Local Taxation Bureau in applying Online tax return system, as well as their experience, analyzes the problems during the application process, applies the theories of the science of public administration and information management to make a systematic, comprehensive and in-depth analysis on the problems that exist in application and management process. And on the basis of the above, the author puts forward corresponding counter-measures.This study will provide the basis for the development of online tax returns system of Tongling Local Taxation Bureau, and also provide reference and experience for the development of online tax return service in other cities that are in similar situations.