Study On The Method And Tactics Of Knowledge Management In High & New Technology Enterprise

With the development of knowledge economy, the competition between high & new technology enterprises has gradually evolved into the competition of core competence based on knowledge. Knowledge is the source of enterprises'competitiveness, therefore knowledge management has become the important means for enterprises to gain competitive advantage. However, there are some problems such as the ineffective utilizing and sharing of knowledge resources, the unstandardized management, the weak innovation ability and the reduction of core competence existing in most high & new technology enterprises because they have not recognized the importance of knowledge management and not taken appropriate knowledge management measures, as result hampering enterprises'sustainable development. Confronted with the fierce globalization competition, high & new technology enterprises must adopt the high-efficient management mode, that is knowledge management, which meets the needs of knowledge economy so that they can creat and improve the core competence and competitive advantage continuously. The paper analyses the current development situation and research trend of domestic and international enterprise knowledge management synthetically by use of systematic analytical method, especially studies the current implementing situation as well as the purpose and significance of knowledge management in Chinese high & new technology enterprises. Further, it probes into the key elements which influence high & new technology enterprises on successfully implementing knowledge management. Based on these works, it puts forward the steps of implementing knowledge management and expounds two aspects of enterprises'internal and external knowledge management. The paper uses value chain theory and systematic analytical method to analyse value chain activities and corresponding knowledge management activities in high & new technology enterprises, it also designs the knowledge management matrix of high & new technology enterprises based on value chain. By doing this, it makes research on knowledge management activities in every business link of enterprise's value chain, especially in R&D and sales. In order to understand and master the performance and influence factors of knowledge management in high & new technology enterprises in time, the paper establishes the evaluating index system of knowledge management performance and designs the evaluating method and steps based on DEA. It makes positive research on the performance evaluating and tactics of knowledge management by selecting 18 high & new technology enterprises in electronic sector in Heilongjiang province. The research of this paper provides essential theoretical method and tactical support for high & new technology enterprises to implement effective knowledge management and enhance comprehensive competitiveness.