Based On SSH Framework Designed CRM Customer Relationship Management System

Enterprise Information Management CRM as an important component of the customer at management, service and other fields has a unique role and advantages. In this paper, focusing on the CRM implementation, the framework of its structure, development model and its key technology research and design, development achieve a complete CRM system.This kind of system can provide some critical functions that other software can't afford, such as all-time unattended supervision and immediate alarm and automatically playing and so on.First of all, the introduction of the CRM system at home and abroad about the concept, types, and system architecture and technical achievement.Analysis and comparison at the current software system architecture in C/S and B/S two typical patterns, summing up its strengths and weaknesses based on the SSH-based system at security, robustness, cross-platform, as well as respond to demand changes has a more remarkable performance, in the implementation of multi-storey Web applications with more obvious advantages of such features, to identify Web-based SSH model-based system design model, using the J2EE framework as a development model SSH. Discusses the J2EE framework for system-related and technology.And in accordance with system requirements and functions, focusing on the use of UML techniques for system modeling and analysis, put forward a specific framework.Web page for the application of HTML code redundancy, caused by low efficiency, resource use of the Great question, using Ajax and JavaScript technology, every time when the back after the form is submitted only two pages before and after the different parts of the code, a reduction of network the amount of data transmission, saves space and bandwidth, improve the performance of the system. At the same time, using Ajax technology, because of interface and application of phase separation, the system universal better, reducing the cumbersome system development level, In addition, the pagination display data at the same time with Ajax, so that users can fully experience the C/S the effect of the interface mode.The level of application performance and system cost are the size of the development must take into account the reality of the problem, mentioned in article for SSH + Dwr framework for the existence of the performance problem, the author uses Hibernate and JDBC, Dwr and the use of Ajax technology cross-Ways, these methods in practice has proved that can enhance system performance.Discusses the SSH model based on the CRM system system design and implementation process, including system architecture design, system design, database design, system interface design and related modules the implementation. Finally thesis on the system development process are summarized, and CRM system, the development of the future.