The Analysis Of Network Revolving Situation Of Municipality Electronic Government Services

Electronic government services have bring a good chance for the transformation and recomposing of Chinese government's function and they also have huge potentiality for development. Our country demand the government to provide services for the public through the network, and the municipalities is some middle governments , the function of directly provide services for the public of their network sites is more stronger than it of the provincial government, thus the electronic government services will have a more largely development space.I try to collect and evaluate the network revolving of the municipalities electronic government services that in Shandong province. I want to evaluate the development state of the municipalities' electronic government services of Shandong province objectively, exactly and synthetically. I want to search for the main factors which influence the network site's constructive quality through the analysis of the evaluated result, so that give a decision support for the development of Shandong province's electronic government services.Firstly, this paper introduced the concept the applying significance of electronic government services briefly, setted forth the development sbackground of electronic government services from international and internal, discssed the development surrounding of electronic government services from policy surrounding, legal surrounding and standardization surrounding of them.Secondly, this paper taked a network investigation for the municipalities' electronic government services of Shandong province so that to inquire into the revolving and using situation of seventeen cities' electronic government services sites. In it the key problem is fixing the evaluation quatos system and giving a quantitative evaluation. The evaluation system includes twelve first-grade quatos: seting informations on line, the using guide of network informations, attending to business on line, international economic services, matul influence, connect situation, efficiency, international degree, network safe, secretness, influence degree and the sponsoring, undertakng and supporting unit. Contrasting these quatos, I established thirty-three second-grade evaluation quatos.Thirdly, base on this evaluation quatos system , this paper give a quantitative evaluation for the revolving and using of 17 municipalities electronic government services, includes that the investigate outcome of network site, the evaluate outcome of network site, the average comparision of the electronic government services' respective quatos, and so on . The main segment of the quantitative evaluation is fixing a evaluate standard in accordance with each second-grade quato, then based on the municipalities electronic government services' revolving and using to give a quantitative evaluation. Using the Analytic Hierarchy Process to give an evaluation of municipalities electronic government services network site, getting the quality grade and the order in rank of 17 municipalities' network site, consequently, verifying the evaluation outcome of municipalities electronic government services in chapter 2.Fourthly, this paper take a inquiry paper investigation for the basal equipment building and government services' popular situation of the municipalities' government, and then to analyse the outcome, includes the main using range of government computers, the building situation of government computer network, the transmitting way of government documents, the inquiring standard for the "electronic government services" of government, the electronic government services' using situation of government, the factors which influences the electronic government services' using, and so on. This paper emphasizes the reasonableness of the investigation paper when designing it, includes the questions' accuracy and objectivity and the suitable asking way.Fifthly, using the typical case analysis of government services' network sites, summing up experiences and seeking out the main problems in the development of electronic government services, the main problems included such as the notion and structure, the (?)nformation talented persons of governments, the base construction of network and applied software of electronic government services, the contents of electronic government services, the safe problems, and so on. basing on the investigation and analysis of the municipalities' electronic government services of Shandong province, this paper gived an essential judge of the development tendency of them: strengthening the notion which is " taking the public as centre", enhancing the participation degree and consciousness of the public, promoting the government services all in line, improving the service quality. Synthesizing the services, realiaing "one window" and "one site" and striving to eliminate the " number gulf, promoting the equality of social information, developing the electronic democracy.At last, based on the current situation and problems and in accordance with the task to carry forward the government services informationlize and effectually of the municipalities' electronic government services, draw lesson from informationlized experiences of the developed countries and some others advanced provinces , this paper sets forth eleven proposions to improve the municipalities' electronic government services of Shandong province.