The Autokinetic Query System Of Telephone Call Charge

Along with the development of the communication business, carry in the telephone, cellular phone...etc. communication the equipments pack the machine capacity to extend continuously, the work that follow that correspondence business enterprise telephone etc. charges is too gradually heavy. Current a lot of correspondences business enterprise still adopts the method that artificial urge fee, this kind of method takes a lot of time hard to tackle, the efficiency is low, and is hard to complete in time to urge to pay the work.Customer for the searching need that consume the circumstance is increasingly urgent too, particularly is a protection provision that national department concerned know what happened the power to the consumer,still requesting business enterprise to provide the superior quality that is in many ways service for the customer, So the urgent hope in these sectionses uses the modern tool to replace the past heavy and the artificial of the low effect work method,at the same time, In order to meet the needs of changing development in telecommunication service, improve the competitive power in the complicated market environment of Telecom, and meet the business request that Telecom settles account synthetically, technology makes the service function of the call center strengthened greatly after using the computer telephone to integrate (CTI ). We research and develop the comprehensive administrative system of this set of 170 telecommunication expenses. This set of system makes the fee of communications company stored in the computer's system.The users can call on search system by dialing 170 special service phone at any time,inquire about the phone expense and find out the use of the phone in time. For the user who defaults the expanse,170 system will dial the phone number automatically and remind him or her to pay in time. The system make the certain effect to the facing the increment of the difficulty of the pay of the telephone and Synthesize the balance of accounts that between office or in the office of the Large-scale charge system,the system adopts advanced three layer Client/Server network system struction,as the same time combine current advanced technique of computer,technique of Correspondence,technique of CTI, Internet network technique, technique of figure voice'processing,technique of safety Correct mistake,etc.,moreover, still melt into the company the experience of the engaged in the telecommunication system's enterpise at many years, Set up an is gathered various functions in whole body of programmable,expansive application support platform. CleverIVR platform has provided the system solution,implement uniform visualize to face customers, Made use of the current technique and the resources well,build a interface of sustaining multi interface instrumentality,providing integrate consultation, integrate query, accusing and the business dealing service act.,so build a high tech,high quality,high efficiency'integrate service system that can connect with international, But hereafter along with social development, creation of increase in value the business newly, system can make the creation of increase in value the business newly into the system that base not changing the system struction. It Realizes the continuance development of the system Investment,as the same time , The autokinetic query system of telephone call charge Gathers the advanced arithmetic figure switch technique(applying every kind of user switch machin of communication company,providing agility system parameter set function),The technique of the computer telephone gathering(CTI technique),database technique,computer network technique,voice controller in the whole body, Establish on the base of the voice platform,and will uses numerous advanced designs idea on the technique,alse considered well the system's open in business developping as the same time.It carry through the international quantity in ISO9002 attestation system standard strictly, the product function is dependable, the function is well-found, easy to usage with support,it is perfect communication system for the public net,private net and Related department act..We had developed the The autokinetic query system of telephone call charge base on the requirement. The system adopt the current advanced integrate bussnise figure voice platform technique of the world,the user of the telephone can call on search system by dialing 170 special service phone to seach fee of the current month,as the same time,the system can call up the user who defaults the expanse, remind him or her to pay in time, increases to the best the service quantity of the telecommunication section,it's base function is voice of telephone fee searching,particular telephone bill,telephone fee's dynamic online call up,service report function,system date maintenance funtion,it's performance is query the number of the line,the only one query best 120 line at the same time,the count of the telephone bill is one million to two hundrad million,the speed of calling up is calling up 2 telephon per minute per every line,the line of call up is calling up best 120 line per one line,capacity of calling up is 50 thousand to 100 thousand,its index and norm is that voice processing mode is ADPCM A-Law/μ-Law,the width of the network interface is bigger than 10Mbps,network protocol is Tcp/Ip,multiprtocol, NWLink IPX/SPX ,AppleTalk ,Banyan Vines ,VIA ,pipe name.Database interface is Local,MS Access,Client/Server, MS SQL Server ,Oracle,Sybase,My SQL,act.Capcity of system is figure relay interface is 30,60,90,120 line or upwards.Speed of responde,answer of calling is answering of voice time is one shaking bell per one second,others electic index is Matching the post and tele department that admiting the standard into the net.The system mainly complete the parameter set,user's class,building course,voice compose,switch equipment test,data synmatic and change,query and call up and stat analysis of data result manage role,act.. This system is made into six section,eighteen module.The system function is strong,struction is complex.The discourse discuss only the fron of the business,because this discourse is very large and the set is complex,the three section is the most important in the business. Network manage mainly makes the data pack to transfer and to communicate.The business server be used to communicate to all the business,and control all the business's state of the working and state of the network's connection.The business is the most strong in the three module by the function.It is used to charge,deal business,for example new user,removing user,moving user,combining user,changing name,act.,civic-telephone bill,net-telephone bill,far-telephone bill'querying,printing,the querying of the fee of 1 month to 12 month ,the daily of the charge,the daily of the new user,the daily of the dealing busniness,to report the realize e arning and user's balance,the list of charge list the every record of the user and what time is expense,it is adopted all kinds of communication company.This progress is the three module that is relating.It's starting order is postman,Sqlyyserver,remoteyyt.When Postman is closed,all the system is closed.When the Sqlyyserver is closed,it will not control the remoteyyt's working state.So it exert the network's effection of the real time wheathly.Moreover,it improve the progress's efficiency well.These interface is friendly,it can satisfy the most of the user.The last,the system is passed the test,examination make the progress can work all right. The application that the above design and system equipment proved that it is the unique and the most importance technique innovation. It is the first in this field.